FAQs

FAQs

How much does shipping cost to the UK?
Orders over £10 ship free in the UK. Orders under £10 incur a £2 delivery charge.

How much does shipping cost to the US?
Orders over £25 (approx. $35) ship free to the US. Orders under £25 incur a £4 delivery charge.

How much does shipping cost to the rest of the world?
Orders over £25 (approx. $35) ship free worldwide. Orders under £25 incur a £4 delivery charge.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

This website accepts PayPal, Apple Pay and Shop Pay

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Non-personalised items returned within 28 days of their delivery date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

We use cookies to ensure that we give you the best experience on our website.

Pre-loader